Welcome to our FAQ page! Here you’ll find answers to the most common questions about our CPR, BLS, ACLS, and PALS courses, including enrollment, scheduling, requirements, and certification details.
We offer BLS (Basic Life Support), ACLS (Advanced Cardiovascular Life Support), PALS (Pediatric Advanced Life Support), First Aid, and CPR courses for both initial certification and renewal.
BLS covers foundational CPR and AED skills for all rescuers. ACLS is an advanced course for healthcare providers managing cardiac emergencies. PALS focuses on pediatric emergencies and is required for providers who work with children.
Anyone can benefit from CPR training including healthcare professionals such as nurses, doctors and EMTs as well as teachers, parents, coaches, childcare workers and everyday individuals who want to be prepared in an emergency.
No prior experience is required for most courses such as First Aid, CPR, and BLS. However, ACLS and PALS are designed for licensed healthcare professionals and typically require a clinical background as well as BLS certification as a prerequisite.
Yes, we offer group training sessions at your workplace or facility across Maryland. This option is ideal for hospitals, schools, businesses, and community organizations that want to certify their teams without disrupting regular work schedules.
Group sessions are available for teams of all sizes. To schedule a session, contact us at (888) 840-5527 or submit a request through the contact form on our website.
Yes. CPR Maryland is an official American Heart Association Training Center, and all certifications issued are AHA-certified and recognized nationwide.
All AHA certifications are valid for 2 years from the date of completion.
Yes. AHA certifications from CPR Maryland are accepted at hospitals, medical offices, schools, and healthcare facilities throughout Maryland and across the United States.
Your official AHA eCard is issued on the same day upon successful completion of both the online course and the in-person skills session.
You will receive an official digital AHA eCard that can be downloaded, printed, or shared electronically with employers. Physical cards may also be available upon request, depending on the course.
Yes, the AHA eCard is the official certification credential and is accepted wherever a physical card is required.
You can access and re-download your AHA eCard at any time through the AHA’s official eCard portal using your registration details.
As per American Heart Association (AHA) guidelines, the minimum passing score is 84% for the written exam and 100% for the skills assessment.
You can register online by selecting your course, choosing a date and location, and completing the checkout process.
Yes, we offer flexible scheduling with weekday, evening, and weekend classes available.
Advance registration is strongly recommended to reserve your seat and ensure course materials are available.
If a class is full, you can choose another available date or contact us to inquire about waitlist options.
No, you must complete the full course, including both training and hands-on skills testing. Skipping directly to the exam is not permitted.
No. Each student is provided with their own manikin to ensure proper hands-on practice and maintain hygiene.
Yes, you can reschedule. However, a $25 fee will be charged for each rescheduled appointment. We recommend booking a time that works best for your schedule to avoid additional charges.
CPR, BLS, ACLS, and PALS course fees vary depending on the training format.
We accept all major credit and debit cards. Additional payment options are available on the checkout page.
Yes. Payment is generally required to confirm and reserve your class seat.
Yes, we offer special pricing for groups, healthcare organizations, and businesses across Maryland. Call (888) 840-5527 or use the contact form on our website to learn more.
Yes. Please review our refund policy on our website for full details regarding eligibility and timelines
No. The price you see at registration includes access to the online course and your in-person skills session. There are no surprise charges.
Courses follow a two-part streamlined format. You complete an online self-paced training module first, then attend a brief hands-on skills session at one of our Maryland locations.
The online portion typically takes 1 to 2 hours, depending on the course and your experience level.
The in-person skills session takes a short time to complete at an authorized CPR Verification Station.
he online course is accessible on most modern devices, including laptops, desktops, and tablets. A stable internet connection is recommended.
The renewal course is typically shorter than the initial course. Both the online module and the skills session are still required for renewal.
You will need to take the initial certification course rather than the renewal. Contact us if you are unsure which applies to you.
Your course access information will be sent to the email address provided during registration.
No worries. You get unlimited attempts. You can practice and retry until you successfully complete the assessment.
The skills session is guided by an automated CPR Verification Station that provides real-time feedback. Remote support is also available if you need assistance.
Our support team is available to help. You can reach us by phone or email.
Yes. We take data privacy seriously and follow standard security practices to protect your personal and payment information.
Please contact Maryland CPR Classes support, and we will resend your course access information and confirm your registration details.
After registration, you will receive an email with instructions and a link to access your online training portal.
You will need your login credentials to access the system at the skills station. Detailed instructions will be provided after registration.
You can track your expiration date via the AHA eCard portal. We also recommend noting your expiration date at the time of certification.
Yes. Group participants receive their AHA eCards upon successful completion, just like individual students.
Our team is ready to help. We’ll get back to you soon.
Advanced Cardiovascular Life Support
Flexible & self-paced;
Hands-on practice
Truster Certification
Pediatric
Advanced Life
Support
Flexible & self-paced;
Hands-on practice
Truster Certification
Basic Life Support
Flexible & self-paced;
Hands-on practice
Truster Certification